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Author Question: What were the two major forces enabling the retail industry to develop category management? What ... (Read 277 times)

AEWBW

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What were the two major forces enabling the retail industry to develop category management?
 
  What will be an ideal response?

Question 2

How did mom and pop retailers implement customer relationship management?
 
  What will be an ideal response?



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Jbrasil

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Answer to Question 1

Universal Product Code and point of sale technology.

Answer to Question 2

They knew all of their customers, could anticipate their purchases, and ordered products they knew they would like.




AEWBW

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Reply 2 on: Sep 11, 2018
Thanks for the timely response, appreciate it


jamesnevil303

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Reply 3 on: Yesterday
Gracias!

 

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