Author Question: Non-verbal communication includes A) eye contact and facial expressions. B) making clear ... (Read 48 times)

bobypop · **on:** Sep 11, 2018

Non-verbal communication includes

A) eye contact and facial expressions.
B) making clear requests.
C) responding effectively to criticism.
D) responding to criticism.
E) participating in positive peer groups.

Question 2

The five components of emotional intelligence include

A) awareness of those around you, coping, empathy, the ability to clearly express your emotions and personal thought clarity.
B) self-awareness, adaptive coping, the ability to discern others' emotions, an ability to use words to express emotions and empathy.
C) empathy, sympathy, adaptability, cognitive recognition and clear thinking.
D) self-awareness, the ability to use words to express emotions, awareness of those around you, personal thought clarity and sympathy.
E) cognitive recognition, self-awareness, self-appreciation, adaptability and empathy.