Question 1
Destination management organizations are faced with the challenges in the following areas
except:
◦ the evolution of new technologies.
◦ changes in the consumer market.
◦ growing global competition.
◦ emerging innovative advertising strategies.
◦ rising discretionary income.
Question 2
Information technology can bring the following changes to tourism and travel
except:
◦ less customer loyalty due to more options brought by technologies.
◦ greater mobility of illegal immigrants.
◦ greater ease in booking travel and accommodation through seamless connectivity of systems.
◦ reduced complexity in purchasing, marketing and distribution.
◦ greatly improved access to information about destinations.