John is an internal investigator for a large retail store. He is watching a customer near the cell phone display on a remote camera. John starts the recording and continues to watch as the customer cuts the security cable with pliers of some sort and conceals the phone in his coat pocket. John then follows the customer out of the store and notes that no attempt to pay for the phone was made by the customer. After stopping the man, John asks the customer/suspect if he has a receipt for the cell phone that he took. What type of investigation is John conducting?
◦ A reactive shoplifting investigation
◦ A T-5 shoplifting program
◦ A combination shoplifting investigation
◦ A proactive shoplifting investigation