Quality in services can be specifically defined and measured.

« previous next »

Author Question: Quality in services can be specifically defined and measured. (Read 103 times)

jilianpiloj

Hero Member
Posts: 521

on: Aug 2, 2019

Quality in services can be specifically defined and measured.
◦ true
◦ false

Tourism: The Business of Hospitality and Travel ¦ Cook, Hsu, Taylor ¦ 6^th Edition

Buy Test-Bank

scottmt

Sr. Member
Posts: 322

Reply #1 on: Aug 2, 2019

false

Need homework help now?

Ask unlimited questions for free

Ask a Question

« previous next »

Did you know?

Nitroglycerin is used to alleviate various heart-related conditions, and it is also the chief component of dynamite (but mixed in a solid clay base to stabilize it).

Did you know?

It is believed that the Incas used anesthesia. Evidence supports the theory that shamans chewed cocoa leaves and drilled holes into the heads of patients (letting evil spirits escape), spitting into the wounds they made. The mixture of cocaine, saliva, and resin numbed the site enough to allow hours of drilling.

Did you know?

In 2010, opiate painkllers, such as morphine, OxyContin®, and Vicodin®, were tied to almost 60% of drug overdose deaths.

Did you know?

The use of salicylates dates back 2,500 years to Hippocrates's recommendation of willow bark (from which a salicylate is derived) as an aid to the pains of childbirth. However, overdosage of salicylates can harm body fluids, electrolytes, the CNS, the GI tract, the ears, the lungs, the blood, the liver, and the kidneys and cause coma or death.

Did you know?

Pope Sylvester II tried to introduce Arabic numbers into Europe between the years 999 and 1003, but their use did not catch on for a few more centuries, and Roman numerals continued to be the primary number system.