Question 1
Which of the following types of bots have a knowledge base that improves with experience?
◦ regular bots
◦ chatbots
◦ intelligent bots
◦ deep learning robots
Question 2
Which of the following is not a benefit of the use of chatbots?
◦ used to facilitate shopping
◦ use in foreign language translation
◦ reduced quality but increased quantity
◦ decreased cost