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Author Question: Identify key stakeholders in the U.S. tourism industry. What will be an ideal response? (Read 61 times)

elizabeth18

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on: Sep 11, 2019

Question 1

Explain the Feel-Felt-Found method of dealing with objections.
 
  What will be an ideal response?

Question 2

Identify key stakeholders in the U.S. tourism industry.
 
  What will be an ideal response?


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lkoler

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Reply #1 on: Sep 11, 2019

Answer 1

Restate the customer's objection by acknowledging how he or she feels and that other customers have felt the same way. Explain how you and they found a way to overcome the problem and reach a positive outcome.

I know how you feel.
Other customers have felt the same way.
Once they found out...

Answer 2

Government, the private sector, and U.S. citizens themselves as citizen ambassadors.


elizabeth18

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Reply 2 on: Sep 11, 2019
YES! Correct, THANKS for helping me on my review

bulacsom

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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