Author Question: Ryan has recently joined the marketing team of a company as a sales representative. His team members ... (Read 149 times)

Evvie72 · **on:** Sep 11, 2019

Question 1

Cassie knows that she has difficulty reading. She does not disclose this information to her friends. This information falls into the quadrant of her Johari window labeled _______.

A) secret
B) unknown
C) open
D) blind

Question 2

Ryan has recently joined the marketing team of a company as a sales representative. His team members often show a lack of enthusiasm while working on projects. On the other hand, Ryan is very active and shows a lot of enthusiasm. As a result, his enthusiasm has transferred on to his team members and they too have started to work on projects with the same zest. This process is known as _____.

A) emotional contagion
B) emotional overload
C) emotional communication
D) emotional dumping
E) emotional recognition