Question 1
The idea that communication is a dynamic process is reflected in:
A) messages sent can't be unsent
B) communication is an ongoing activity
C) sending and receiving messages involve a host of variables simultaneously
D) messages sent can't be unsent and communication is an ongoing activity
E) All of these answers are correct
Question 2
Determining whether you believe a statement to be true is part of _______.
A) listening for information
B) critical analysis
C) perspective taking
D) unnecessary for listening effectiveness