Homelife, a national chain of high-end furniture stores, employs nearly 800 workers. In the past few years, the company's market share has dropped significantly, and employee turnover has increased. Upper management is considering the implementation of a new compensation policy in its efforts to turn the company around. Historically, the company has paid all employees similarly with some variation for seniority but no distinction between high and low performers.
All of the following questions are relevant to Homelife's decision to develop an aligned reward strategy EXCEPT ________.
◦ What were the results of the most recent Homelife customer review ratings?
◦ What compensation programs should Homelife use to reinforce desired employee behaviors?
◦ What compensation programs should Homelife use to reinforce necessary employee behaviors?
◦ How well does Homelife's current compensation program match the company's strategic aims?
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