Question 1
Which of the following is a formal, semi-permanent work group that identifies and researches work processes and develops solutions to work-related problems?
◦ problem-solving team
◦ suggestion team
◦ self-managing work team
◦ committee
Question 2
A ________ is a special type of formal problem-solving team consisting of 6 to 12 specially trained employees who meet weekly to solve problems affecting their work area.
◦ self-managing work team
◦ quality circle
◦ virtual focus group
◦ suggestion team