Question 1
What is the intended goal of most self-directed work teams?
◦ developing a well-defined segment of finished work
◦ discussing organization-wide issues and problems
◦ analyzing and solving a problem in one work area
◦ brainstorming ideas to solve a specific analytical task
Question 2
Which of the following is LEAST relevant to an effective employee suggestion system?
◦ senior management support
◦ focus on key organizational goals
◦ monetary reward option
◦ simple submission process