Importance of Operations Management (Scenario)Melissa had been ...

[tiara099]

Importance of Operations Management (Scenario)
Melissa had been asked to attend training in operations management. Her background and training had previously been in accounting, but with the reorganization looming, it was either learn a new skill or look for another job. She was actually looking forward to the training. She felt her background with numbers should prove valuable in operations management, but she admitted that she knew little about the field. Until now, she had been in a support staff function and had little feel for how their product went from raw materials to finished product. Melissa's first class would be tonight at Canadian University, and she was excited about the opportunity.


At the first class, Melissa learned that the term operations management referred to the design, operation, and control of the ________ process that converts inputs into outputs.
◦ transformation
◦ production
◦ transaction
◦ operations
◦ innovation

[ghepp]

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[mwit1967]

Importance of Operations Management (Scenario)
Melissa had been asked to attend training in operations management. Her background and training had previously been in accounting, but with the reorganization looming, it was either learn a new skill or look for another job. She was actually looking forward to the training. She felt her background with numbers should prove valuable in operations management, but she admitted that she knew little about the field. Until now, she had been in a support staff function and had little feel for how their product went from raw materials to finished product. Melissa's first class would be tonight at Canadian University, and she was excited about the opportunity.


Until now, Melissa had thought more about "profitability" than "productivity." She found it hard to remember that the formula for productivity was "the overall output of goods and services produced ________ the inputs needed to generate that output."
◦ subtracted from
◦ divided by
◦ multiplied by
◦ squared with
◦ added to

[Liamb2179]

divided by

[daltonest1984]

Importance of Operations Management (Scenario)
Melissa had been asked to attend training in operations management. Her background and training had previously been in accounting, but with the reorganization looming, it was either learn a new skill or look for another job. She was actually looking forward to the training. She felt her background with numbers should prove valuable in operations management, but she admitted that she knew little about the field. Until now, she had been in a support staff function and had little feel for how their product went from raw materials to finished product. Melissa's first class would be tonight at Canadian University, and she was excited about the opportunity.


Melissa had to remember which factors were considered inputs and which were considered outputs. Inputs included all but which of the following?
◦ materials
◦ finished goods
◦ technology
◦ people
◦ information

[CharlieArnold]

finished goods

[elizabeth18]

Importance of Operations Management (Scenario)
Melissa had been asked to attend training in operations management. Her background and training had previously been in accounting, but with the reorganization looming, it was either learn a new skill or look for another job. She was actually looking forward to the training. She felt her background with numbers should prove valuable in operations management, but she admitted that she knew little about the field. Until now, she had been in a support staff function and had little feel for how their product went from raw materials to finished product. Melissa's first class would be tonight at Canadian University, and she was excited about the opportunity.


Melissa must remember that productivity is a composite of ________ variables.
◦ predictable and unpredictable
◦ internal and market-based
◦ people and operations
◦ task and relationship
◦ structural and procedural

[Bigfoot1984]

people and operations