Question 1
Organizational behaviour is concerned with groups because
◦ groups can influence new organizational members.
◦ much work is performed by formal work groups.
◦ informal groups can influence organizational effectiveness.
◦ organizations depend on interaction and coordination among people to accomplish their goals.
◦ all of the above.
Question 2
Effective management of organizational behaviour
◦ is impossible to achieve since each organizational member is a unique individual.
◦ is an example of the managerial task of analysis.
◦ requires quick and decisive action on the part of management.
◦ was the first or earliest goal of the field of organizational behaviour.
◦ is predicated on good prediction and explanation of behaviour.