Author Question: What does the knowing-doing gap refer to? (Read 213 times)

Starlight · **on:** Nov 14, 2019

What does the knowing-doing gap refer to?
◦ Managers know what to do but have trouble implementing knowledge in the form of action.
◦ Managers know what to do but they make mistakes when they try to implement what they know.
◦ Managers know what to do but don't know how to communicate it effectively.
◦ Managers do not know what to do and, as a result, they do not know what programs to implement.
◦ Managers don't know what to do and they implement change programs that inevitably fail.

sultana.d · **Reply #1 on:** Nov 14, 2019

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