Question 1
Which of the following statements regarding aggregate planning in services is
false?
◦ Labour is the primary aggregate planning vehicle.
◦ Perishability of inventory is an important consideration of planning.
◦ Aggregate planning in some service industries can be simpler than in manufacturing.
◦ Level scheduling is far more common than chase.
◦ When outputs are intangible, aggregate planning deals mainly with human resource requirements and managing demand.
Question 2
Aggregate planning for service firms that provide intangible output deals mainly with
◦ centralized production.
◦ planning for human resource requirements and managing demand.
◦ centralized purchasing.
◦ capital investment decisions.
◦ smoothing the production rate and finding the optimal size of the workforce.