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Author Question: Which of the following is true regarding services scheduling? (Read 334 times)

rachel9

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Question 1

Which of the following is not tracked by scheduling optimization systems used in retail stores?
◦ units sold
◦ individual store sales
◦ cars parked in the parking lot
◦ customer traffic
◦ transactions

Question 2

Which of the following is true regarding services scheduling?
◦ Reservations and appointments are often used to manipulate the supply of services.
◦ The emphasis is on staffing levels, not materials.
◦ The critical ratio sequencing rule is widely used for fairness to customers.
◦ Labour use can be intensive, and labour demand is usually stable.
◦ The critical path is used to schedule customer orders.


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Marked as best answer by rachel9 on Dec 3, 2019

mk6555

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