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Author Question: Which of the following is true about cutting costs at Canada Bankers Life Assurance Company? (Read 48 times)

anshika

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on: Dec 3, 2019

Question 1

A process that is assumed to be in control with limits of 89 +/- 2 had sample averages of the following— 87.1, 87, 87.2, 89, 90, 89.5, 88.5, and 88. Is the process in control?
◦ Yes.
◦ No, one or more averages exceeded the limits.
◦ Not enough information to tell.
◦ No, two or more consecutive points are very near the lower (or upper) limit.
◦ No, there is a distinguishable trend.

Question 2

Which of the following is true about cutting costs at Canada Bankers Life Assurance Company?
◦ Wastage decreased.
◦ They outsourced their call centre.
◦ Customer service improved.
◦ Quality metrics showed improvements.
◦ Customer satisfaction increased.
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Marked as best answer by anshika on Dec 3, 2019

matt

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Reply #1 on: Dec 3, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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anshika

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  • Posts: 510
Reply 2 on: Dec 3, 2019
Excellent

zacnyjessica

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

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