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Author Question: Credit card companies can enhance their perception of value by: (Read 136 times)

yoroshambo

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on: Mar 30, 2020

Question 1

"Industrial intimacy":
◦ refers to the value of personal hygiene products.
◦ is best achieved when the company offers one-size-fits all service.
◦ comes from better understanding of specific customer needs and wants.
◦ should be a major goal of companies even if it hurts profitability.

Question 2

Credit card companies can enhance their perception of value by:
◦ giving cash back or airline miles credit for all purchases.
◦ offering different levels of cards (gold, platinum, etc.).
◦ giving customers access to live-person contact.
◦ All of the above could enhance perception of value.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by yoroshambo on Mar 30, 2020

honnalora

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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yoroshambo

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Reply 2 on: Mar 30, 2020
:D TYSM

laurnthompson

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Reply 3 on: Yesterday
Gracias!

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