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Author Question: Having too much "fine print" in customer policies and guarantees is necessary to exceed customer ... (Read 171 times)

jrubin

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on: Mar 30, 2020

Question 1

Although CRM systems can provide the most sophisticated relationship-building data, even manual systems that make notes of customer preferences can move companies toward enhanced customer value.
◦ true
◦ false

Question 2

Having too much "fine print" in customer policies and guarantees is necessary to exceed customer expectations of value.
◦ true
◦ false
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by jrubin on Mar 30, 2020

skipfourms123

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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jrubin

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Reply 2 on: Mar 30, 2020
Excellent

duy1981999

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Reply 3 on: Yesterday
Wow, this really help

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