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Author Question: Informational hand-holding: (Read 803 times)

penguins

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on: Mar 30, 2020

Question 1

Doing a communication audit of the company:
◦ should seek to answer the question, "Does this information exceed expectations?".
◦ should include content analysis of messages to evaluate consistency, clarity, and tone.
◦ will assess the quantity and quality of information flow.
◦ All of the above.

Question 2

Informational hand-holding:
◦ must never be used with employees.
◦ arises from an organization's sensitivity to customer discomfort.
◦ should normally be avoided except in the most personal situations.
◦ All of the above.
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
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Marked as best answer by penguins on Mar 30, 2020

Brummell1998

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Reply #1 on: Mar 30, 2020
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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penguins

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Reply 2 on: Mar 30, 2020
Great answer, keep it coming :)

ebonylittles

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Reply 3 on: Yesterday
Excellent

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