Question 1
Mechanisms which motivate, challenge, reward, and correct employees' behaviors and must comport with the principles of COPPS include:
◦ performance evaluations, promotions.
◦ honors and awards and discipline.
◦ recruiting, selection, training.
◦ All of the above
Question 2
Problem solving gives officers:
◦ more rapid pay raises.
◦ fewer challenges.
◦ less job satisfaction.
◦ a new sense of identity and self-respect.