Question 1
During a department meeting, while Antonio's boss discussed new software, Antonio daydreamed about his upcoming vacation. It is likely that the boss's message is distorted by what type of noise?
◦ physical
◦ psychological
◦ semantic
◦ physiological
Question 2
During a face-to-face meeting with five regional managers who work for a national retail chain, Melkamzer, a store manager, confidently answers a series of questions posed by the five managers. In what type of communication are Melkamzer and the managers engaging?
◦ small-group communication
◦ mass communication
◦ computer-mediated communication
◦ public speaking