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Author Question: The first step to successful balanced scorecard implementation is clarifying the ________. (Read 63 times)

natalie2426

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Question 1

The employee turnover rates is an example of the ________ measure of a balanced-scorecard.
◦ internal business process perspective
◦ customer perspective
◦ learning and growth perspective
◦ financial perspective

Question 2

The first step to successful balanced scorecard implementation is clarifying the ________.
◦ organization's vision and strategy
◦ elements that pertain to value-added aspects of the business
◦ owner's expectations about return on investment
◦ objectives of all four balanced scorecard measurement perspectives


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Marked as best answer by natalie2426 on Mar 6, 2021

Tonyam972

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natalie2426

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Reply 2 on: Mar 6, 2021
Gracias!


blakcmamba

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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