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Author Question: Distribution of questionnaires to customers regarding product quality and improving the product on ... (Read 55 times)

karen

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Question 1

COQ measures such as measures of customer satisfaction and employee satisfaction are useful indicators of long-run performance.
◦ true
◦ false

Question 2

Distribution of questionnaires to customers regarding product quality and improving the product on certain key areas based on the inferences drawn from the questionnaires is an example of a nonfinancial measure of quality.
◦ true
◦ false


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Marked as best answer by karen on Mar 6, 2021

fur

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karen

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Reply 2 on: Mar 6, 2021
Excellent


lindahyatt42

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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