Question 1
In which of the following collaborative styles do you address both your own and the other person's needs?
◦ win-win
◦ win-lose
◦ lose-lose
◦ lose-win
Question 2
Interpersonal conflict is about __________.
◦ incompatible goals
◦ who is right and who is wrong
◦ getting your own way
◦ making the other person see that you are right