Question 1
What type of leadership work to foster participative management within the organization, seeking input from anyone who can add insight to the decisions-making process?
◦ Collaborative
◦ Laissez-faire
◦ Employee empowerment
◦ Autocratic
◦ Coaching
Question 2
When setting performance standards, benchmarking refers to ________.
◦ comparing performance results between work groups in the organization
◦ determining departmental standards of performance
◦ establishing a timeline to determine efficiency
◦ balancing process and performance data within the company
◦ comparing performance data with industry leaders