How can conflict be a positive experience for group members?
◦ Conflict can isolate and eliminate team members who do not follow acceptable group norms.
◦ Conflict can eliminate the opportunity for groupthink to take hold.
◦ Conflict can increase the involvement of team members and generate creative ideas for problem solving.
◦ Conflict can set precedents for future actions.
◦ Conflict resolution will result in increased team happiness and harmony.