Author Question: At her annual employment review, Anamika was told she needed to pay more attention to emotion ... (Read 16 times)

markburs · **on:** Aug 7, 2022

At her annual employment review, Anamika was told she needed to pay more attention to emotion management in office interactions. After work, she discussed this comment with her sociology-student roommate, asking "What does emotion management mean?" What is her roommate most likely to say?

◦ Emotion management is when people create a less volatile character in their minds and then play the role of that character.
◦ Emotion management is when people obey conventional "feeling rules" about what is appropriate in a given situation.
◦ Emotion management happens when people bring their back-stage behaviour to the front stage.
◦ Emotion management occurs when people rationally select a non-emotional response.

bmac98 · **Reply #1 on:** Aug 7, 2022

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