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acwiles

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For each of the following measures that could be incorporated into a balanced scorecard, identify which of the four balanced scorecard perspectives to which it would most likely belong.

a.New employee training session
b.Number of positive responses received from customer surveys
c.Number of customer complaints handled by phone during month
d.Gross profit
e.Number of new products introduced during past year
f.Number of defective units identified in quality control division
g.Training on new equipment purchased
h.Number of deliveries made within proscribed time frame
i.Professional development seminars conducted for sales staff
j.Recognized by major supplier as Customer of the Year


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Marked as best answer by acwiles on Feb 5, 2023

bleep bloop

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Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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acwiles

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Reply 2 on: Feb 5, 2023
Excellent


at

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Reply 3 on: Yesterday
Great answer, keep it coming :)

 

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