Question 1
Measures that provide managers with information they need to take timely, corrective action are referred to as
◦ leading indicators.
◦ budget indicators.
◦ cycle indicators.
◦ variance indicators.
Question 2
For managers to adequately monitor the organization's performance, they need to use
◦ leading indicators and lagging indicators.
◦ leading and cycle indicators.
◦ lagging and budget indicators.
◦ lagging and cycle indicators.