Question 1
Which of the following is
not a measure that relates to the financial perspective?
◦ Earnings per share
◦ Revenue growth
◦ Training dollars spent on employee training
◦ Residual income
Question 2
Which of the following is a measure that relates to the financial perspective?
◦ Market share
◦ Customer profitability
◦ Defect rate
◦ Revenue growth