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Author Question: Which of the following strategies relates to the customer perspective? (Read 22 times)

wqwpfwpoefnpwenf

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Question 1

Which of the following strategies relates to the financial perspective?
◦ Achieve operational excellence.
◦ Infuse corporate culture of quality throughout workforce.
◦ Retain and grow customer base.
◦ Increase profit.

Question 2

Which of the following strategies relates to the customer perspective?
◦ Manage customer relationships and retain and grow customer base.
◦ Manage customer relationships and develop reputation for quick turnaround.
◦ Retain and grow customer base and develop reputation for quick turnaround.
◦ Develop reputation for quick turnaround and manage customer relationships.


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Marked as best answer by wqwpfwpoefnpwenf on Feb 5, 2023

Htimsrs

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wqwpfwpoefnpwenf

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Reply 2 on: Feb 5, 2023
:D TYSM


juliaf

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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