Author Question: Mel Torme, sales manager for Hokque, Inc. has received numerous customer complaints about the length ... (Read 13 times)

krabuske · **on:** Feb 5, 2023

Mel Torme, sales manager for Hokque, Inc. has received numerous customer complaints about the length of time it takes to receive an order. He has gathered the following information from a recent order to help him understand the issue.

Process customer order	1	Move to packaging department	8
Wait for direct materials to arrive	24	Packaging	12
Fabrication of parts	30	Move to shipping department	2
Move parts to assembly area	8	Load order on delivery truck	4
Wait for machine time	45	Delivery time	8
Assembly of parts	24	Unload delivery truck	4
Move parts to finishing department	3	Return to factory	8
Wait for machine time	24	Move to packaging department	8
Finishing units	40	Packaging	12

Required:

a.	Calculate the delivery cycle time for the order.

b.	Calculate the manufacturing cycle time for the order.

c.	Calculate the value-added time for the order.

d.	Calculate the manufacturing cycle efficiency.

kuttz · **Reply #1 on:** Feb 5, 2023

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