Question 1
Georgia Manufacturing Company has provided the following information for calculating cost pool rates for selling activities:
| Activity | Annual Cost | Annual Driver Activity | |
| Sales calls | $300,000 | 6,000 sales orders |
| Packing and shipping | 450,000 | 5,000 orders |
| Support call center | 60,000 | 60,000 minutes |
| Product returns | 20,000 | 400 returns |
| Product training | 40,000 | 100 training sessions |
Required:
Calculate the activity cost pool rate for each selling activity.
Question 2
Assume you are a sales manager responsible for analyzing the profitability of the customers in your territory. You have gathered the following information on one of your customers:
| Sales | | $400,000 |
| Cost of goods sold | | 320,000 |
| Selling costs: | | |
| In-person sales calls | 50 @ $100 each | 5,000 |
| Phone orders | 500 @$20 each | 10,000 |
| Shipping | 12,000 @ $2 each | 24,000 |
| Express shipping | 100 @ $50 each | 5,000 |
| Administrative costs: | | |
| Office supplies | Amount allocated to customer | 500 |
| Office salaries | Amount allocated to customer | 600 |
Required:
| a. | Calculate the customer net profit. |
| b. | Calculate the customer profit margin. |
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