The first step in systematic problem-solving is A) taking ...

[nmorano1]

The first step in systematic problem-solving is
 
  A) taking action.
  B) clarifying the problem.
  C) selecting a course of action.
  D) generating alternative courses of action.

Question 2

Thomas first realized that he was gay back in his early teens. He is now 22 and is debating whether he should disclose his sexual orientation to his parents and coworkers. The process of coming out has been likened by your textbook authors to be akin to which of the following?
 
  A) An empowerment narrative.
  B) A cost-benefit analysis.
  C) A public revelation.
  D) All of these were discussed.

[lgoldst9]

Answer to Question 1

B

Answer to Question 2

B