Answer to Question 1
The vital exhaustion concept relates to burnout and involves a low energy state, sleep disturbances, extreme fatigue, irritability, and feelings of demoralization.
Answer to Question 2
Engagement represents the positive polarity of Maslach's three dimensional model of burnout and consists of a state of high energy (rather than exhaustion), strong involvement (rather than cynicism), and a sense of efficacy (rather than a reduced sense of accomplishment).. Burnout can be prevented by focusing on ways to reduce its risk or by focusing on how to strengthen engagement. According to Maslach, work settings that foster the three components of engagement, that is, energy, involvement, and efficacy, are more likely to promote employee well-being and productivity.
