Author Question: What is one of the reasons an increasingly diverse workplace can be stressful? a. Job competition ... (Read 116 times)

Caiter2013 · **on:** Jun 22, 2018

What is one of the reasons an increasingly diverse workplace can be stressful?

a. Job competition is tougher.
b. People have to develop skills to interact with people who are unfamiliar.
c. People are worried about losing their jobs to someone of another gender or race.
d. People have to work more with high decision control jobs.

Question 2

Diane works in the customer service of a major department store. Her job is

a. less stressful because the customer is always right.
b. more stressful because most customers are decidedly difficult.
c. probably very stressful.
d. less stressful because at least she has a job.