Betty is talking to Bill who has been having some difficulty with his hearing after forty years of playing in a rock and roll band. Betty and Bill must pay special attention to the ____ factor of noise.
a. environmental c. physiological
b. physical d. psychological
Question 2
The important cognitive processes in the transmission of messages are that
a. the speaker encodes their ideas and the receivers decode them.
b. the message is decoded by the speaker.
c. the receiver must encode the message from the speaker.
d. the receiver must decode the noise and place it in context.
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