The first step in any systematic problem-solving effort is to ...

[nelaaney]

The first step in any systematic problem-solving effort is to
 
  a. clarify the problem.
  b. generate alternative courses of action.
  c. evaluate your alternatives and select a course of action.
  d. remain flexible.

Question 2

Which of the following is NOT a way to increase more systematic problem solving?
 
  a. Clarify the problem
  b. Evaluate alternatives
  c. Take action while maintaining flexibility
  d. Generate alternative solutions

[bhavsar]

Answer to Question 1

C

Answer to Question 2

D

[nelaaney]

Excellent

[sarah_brady415]

Thanks for the timely response, appreciate it