Login
Register
Recent Posts
Menu
Home
Arcade
Search
Textbooks
Gallery
Videos
Contact
Homework Clinic
Textbooks
Customer Service: Career Success Through Customer Loyalty ¦ Timm ¦ 6th Edition
Question List for "Customer Service: Career Success Through Customer Loyalty"
Pages:
1
...
6
7
[
8
]
9
10
...
12
Topics
Views
Last post
Business
»
Insight into what may be turning customers offalthough sometimes difficultis essential to service improvement.
Started by
fasfsadfdsfa
91
Mar 30, 2020
Business
»
"Thank you for calling" is a universal cue that the conversation is ending.
Started by
maegan_martin
135
Mar 30, 2020
Business
»
A typical company can expect to lose 10 to 30 percent of its customers each year because it turned them off.
Started by
dakota nelson
277
Mar 30, 2020
Business
»
When having a live conversation with a customer and the phone rings:
Started by
vHAUNG6011
111
Mar 30, 2020
Business
»
The "I" in LIFE stands for:
Started by
Anajune7
74
Mar 30, 2020
Business
»
When handling a very upset caller:
Started by
erika
139
Mar 30, 2020
Business
»
Companies canand shouldcontinually teach their Web sites to learn and adapt.
Started by
Starlight
78
Mar 30, 2020
Business
»
Regarding responding quickly to customers with e-service,
Started by
Pineappleeh
77
Mar 30, 2020
Business
»
Tech-savvy customers, especially young people or "Net-geners" hold certain expectations about what ...
Started by
OSWALD
5,024
Mar 30, 2020
Business
»
In a McKinsey and Company study of business-to-business customers, the most frequently identified ...
Started by
ericka1
112
Mar 30, 2020
Pages:
1
...
6
7
[
8
]
9
10
...
12
Search
Username
Password
Always stay logged in
Forgot your password?
Login with Facebook
Login with Google