When is communication most effective for resolving conflict? ...

[james9437]

When is communication most effective for resolving conflict?
 
  a. when people communicate through electronic means (e.g., via e-mail)
  b. when it is required
  c. when the stakes are high and both sides of a conflict have the ability to issue threats
  d. when a mediator is used

Question 2

You are trying to decide whether to take a test in a lecture hall where you will be surrounded by lots of other people or in a room by yourself.
 
  Assuming that you have studied well for the test and find the material to be easy, you will perform best on the test in the ____________ because it will result in ____________.
  a. room by yourself; social loafing
  b. room by yourself; social facilitation
  c. lecture hall; social loafing
  d. lecture hall; social facilitation

[mmj22343]

Answer to Question 1

Answer: D

Answer to Question 2

Answer: D