Technician A says that a person with crossed arms is probably not ...

[aabwk4]

Technician A says that a person with crossed arms is probably not listening to what you're saying. Technician B says that crossed arms is a sign the customer is interested in what the technician is saying. Which technician is correct?
 
  A) Technician A B) Technician B C) Both technicians D) Neither technician

Question 2

What should be included in a cover letter?
 
  A) Where you learned of the job opening
  B) A statement that you meet requirements for the job
  C) Both A and B
  D) Neither A nor B

[diesoon]

Answer to Question 1

A

Answer to Question 2

C

[aabwk4]

Wow, this really help

[cpetit11]

Thanks for the timely response, appreciate it