Author Question: Technician A says that a person with crossed arms is probably not listening to what you're saying. ... (Read 92 times)

aabwk4 · **on:** Jun 23, 2018

Technician A says that a person with crossed arms is probably not listening to what you're saying. Technician B says that crossed arms is a sign the customer is interested in what the technician is saying. Which technician is correct?

A) Technician A B) Technician B C) Both technicians D) Neither technician

Question 2

What should be included in a cover letter?

A) Where you learned of the job opening
B) A statement that you meet requirements for the job
C) Both A and B
D) Neither A nor B