« previous next »

Author Question: One of the simplest opportunities to up-sell needed service to every customer is the reminder of ... (Read 195 times)

DelorasTo

  • Hero Member
  • *****
  • Posts: 548
on: Jun 23, 2018
One of the simplest opportunities to up-sell needed service to every customer is the reminder of pending or overdue scheduled ____________.
 
  Fill in the blank(s) with correct word

Question 2

What is meant by the phrase Selling for the Entire Shop?
 
  What will be an ideal response?


tmlewis4706

  • Sr. Member
  • ****
  • Posts: 295
Reply #1 on: Jun 23, 2018
Answer to Question 1

Maintenance

Answer to Question 2

All employees in the shop should be aware of any opportunity to sell additional needed service work, such as the brake tech informing the service advisor about the muffler that needs repair. The tech might not gain a new job, however the shop did.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

It is important to read food labels and choose foods with low cholesterol and saturated trans fat. You should limit saturated fat to no higher than 6% of daily calories.

Did you know?

In the ancient and medieval periods, dysentery killed about ? of all babies before they reach 12 months of age. The disease was transferred through contaminated drinking water, because there was no way to adequately dispose of sewage, which contaminated the water.

Did you know?

Drying your hands with a paper towel will reduce the bacterial count on your hands by 45–60%.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

According to research, pregnant women tend to eat more if carrying a baby boy. Male fetuses may secrete a chemical that stimulates their mothers to step up her energy intake.

Men Present for Service during the Civil War Men Present for Service during the Civil War
Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S Grace Service, a YMCA missionary, explained that these porters worked at the base of Mount Omei in S
Josiah Wedgwood, Queen's Ware dinner service (detail). Josiah Wedgwood, Queen's Ware dinner service (detail).
Preschool and child care afford opportunities for many new experiences but also can be stressful for ... Preschool and child care afford opportunities for many new experiences but also can be stressful for ...
Electronic service information is available from aftermarket sources, such as All-Data and ... Electronic service information is available from aftermarket sources, such as All-Data and ...
Do not interact with a service dog unless you have permission from its owner. Do not interact with a service dog unless you have permission from its owner.
Video: Stress and Immune System Animation

For a complete list of videos, visit our video library