« previous next »

Author Question: One of the simplest opportunities to up-sell needed service to every customer is the reminder of ... (Read 178 times)

DelorasTo

  • Hero Member
  • *****
  • Posts: 548
on: Jun 23, 2018
One of the simplest opportunities to up-sell needed service to every customer is the reminder of pending or overdue scheduled ____________.
 
  Fill in the blank(s) with correct word

Question 2

What is meant by the phrase Selling for the Entire Shop?
 
  What will be an ideal response?


tmlewis4706

  • Sr. Member
  • ****
  • Posts: 295
Reply #1 on: Jun 23, 2018
Answer to Question 1

Maintenance

Answer to Question 2

All employees in the shop should be aware of any opportunity to sell additional needed service work, such as the brake tech informing the service advisor about the muffler that needs repair. The tech might not gain a new job, however the shop did.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Signs of depression include feeling sad most of the time for 2 weeks or longer; loss of interest in things normally enjoyed; lack of energy; sleep and appetite disturbances; weight changes; feelings of hopelessness, helplessness, or worthlessness; an inability to make decisions; and thoughts of death and suicide.

Did you know?

As many as 20% of Americans have been infected by the fungus known as Histoplasmosis. While most people are asymptomatic or only have slight symptoms, infection can progress to a rapid and potentially fatal superinfection.

Did you know?

Many of the drugs used by neuroscientists are derived from toxic plants and venomous animals (such as snakes, spiders, snails, and puffer fish).

Did you know?

This year, an estimated 1.4 million Americans will have a new or recurrent heart attack.

Did you know?

In most cases, kidneys can recover from almost complete loss of function, such as in acute kidney (renal) failure.

Modifications to eukaryotic pre-mRNA are needed to create a functional (mature) mRNA molecule Modifications to eukaryotic pre-mRNA are needed to create a functional (mature) mRNA molecule
The legacy of Confucian thought continued for centuries in the form of civil service examinations ... The legacy of Confucian thought continued for centuries in the form of civil service examinations ...
Many gasoline service stations have signs posted warning customers to place plastic fuel containers ... Many gasoline service stations have signs posted warning customers to place plastic fuel containers ...
An assortment of hoist pad adaptors that are often needed to safely hoist many pickup trucks, ... An assortment of hoist pad adaptors that are often needed to safely hoist many pickup trucks, ...
Consider a two-period economy with no investment opportunities: first and second period output ... Consider a two-period economy with no investment opportunities: first and second period output ...
Juan's Software Service Company is in a perfectly competitive market. Juan has total fixed ... Juan's Software Service Company is in a perfectly competitive market. Juan has total fixed ...
Video: Inflammation

For a complete list of videos, visit our video library