Author Question: Which of the following statements would be the best closing for a persuasive claim or complaint ... (Read 107 times)

APUS57 · **on:** Jun 23, 2018

Which of the following statements would be the best closing for a persuasive claim or complaint letter?
A) If my claim is not granted, I will leave negative reviews on every social media site that I can find.
B) Please credit my account for 256 by August 31, which is when my next billing cycle begins.
C) My attorney is eagerly waiting to see whether my claim is granted.
D) Please get back to me at your earliest convenience.

Question 2

When writing a claim letter to a company, you're more likely to be successful if you ________.
A) appeal to the company's sense of responsibility and pride in its good name
B) threaten to picket the company with signs describing your complaint
C) mention the discussion you had with your attorney regarding this claim
D) provide a long, fact-filled account of all your dealings with the company concerning the claim