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Author Question: The strategies for routine claims and persuasive claims differ because with a persuasive claim, a ... (Read 110 times)

SO00

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on: Jun 23, 2018
The strategies for routine claims and persuasive claims differ because with a persuasive claim, a request will likely be granted only after explanations and arguments have been presented.
  Indicate whether the statement is true or false

Question 2

It is not important to select the proper communication channel.
  Indicate whether the statement is true or false


jjorrostieta

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Reply #1 on: Jun 23, 2018
Answer to Question 1

T

Answer to Question 2

F


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