This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When considering persuasive claims and requests for adjustments, most claims are routine and use the ... (Read 150 times)

Zoey63294

  • Hero Member
  • *****
  • Posts: 539
on: Jun 23, 2018
When considering persuasive claims and requests for adjustments, most claims are routine and use the direct approach.
 
  Indicate whether the statement is true or false.

Question 2

The indirect approach is the most appropriate method to use when developing any request for action.
 
  Indicate whether the statement is true or false.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

lcapri7

  • Sr. Member
  • ****
  • Posts: 350
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: TRUE
Explanation: Most claims are routine messages and use the direct approach discussed in Chapter 7. However, consumers and business professionals sometimes encounter situations in which they believe they haven't received a fair deal by following normal procedures. These situations require a more persuasive message.

Answer to Question 2

Answer: FALSE
Explanation: The bulk of your persuasive business messages will involve requests for action. In some cases, your request will be anticipated, so the direct approach is fine.


Zoey63294

  • Member
  • Posts: 539
Reply 2 on: Jun 23, 2018
Wow, this really help

dantucker

  • Member
  • Posts: 346
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Barbituric acid, the base material of barbiturates, was first synthesized in 1863 by Adolph von Bayer. His company later went on to synthesize aspirin for the first time, and Bayer aspirin is still a popular brand today.

Did you know?

The senior population grows every year. Seniors older than 65 years of age now comprise more than 13% of the total population. However, women outlive men. In the 85-and-over age group, there are only 45 men to every 100 women.

Did you know?

GI conditions that will keep you out of the U.S. armed services include ulcers, varices, fistulas, esophagitis, gastritis, congenital abnormalities, inflammatory bowel disease, enteritis, colitis, proctitis, duodenal diverticula, malabsorption syndromes, hepatitis, cirrhosis, cysts, abscesses, pancreatitis, polyps, certain hemorrhoids, splenomegaly, hernias, recent abdominal surgery, GI bypass or stomach stapling, and artificial GI openings.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Signs of depression include feeling sad most of the time for 2 weeks or longer; loss of interest in things normally enjoyed; lack of energy; sleep and appetite disturbances; weight changes; feelings of hopelessness, helplessness, or worthlessness; an inability to make decisions; and thoughts of death and suicide.

Horses require routine hoof care Horses require routine hoof care
European Claims in North America after British Victory, 1763 European Claims in North America after British Victory, 1763
Adjustments Adjustments
Routine Urinalysis Categories Routine Urinalysis Categories
Early claims of relieving headaches with Bromo-Seltzer Early claims of relieving headaches with Bromo-Seltzer
Adjustments of the Infant at Birth Adjustments of the Infant at Birth
Video: Blood Test Basics

For a complete list of videos, visit our video library