« previous next »

Author Question: An important goal when delivering negative-news messages is to maintain friendly relations with the ... (Read 104 times)

james9437

  • Hero Member
  • *****
  • Posts: 568
on: Jun 23, 2018
An important goal when delivering negative-news messages is to maintain friendly relations with the receivers and to regain their confidence.
  Indicate whether the statement is true or false

Question 2

A goal in conveying unfavorable news in writing should be to make the receiver call or write back to clarify the message; this way, the writer has a chance to explain further.
  Indicate whether the statement is true or false


nathang24

  • Sr. Member
  • ****
  • Posts: 314
Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

A seasonal flu vaccine is the best way to reduce the chances you will get seasonal influenza and spread it to others.

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

Did you know?

The term pharmacology is derived from the Greek words pharmakon("claim, medicine, poison, or remedy") and logos ("study").

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

Less than one of every three adults with high LDL cholesterol has the condition under control. Only 48.1% with the condition are being treated for it.

Cell-wall structure of Gram-positive and Gram-negative bacteria. Cell-wall structure of Gram-positive and Gram-negative bacteria.
Examples of structures in which extensive surface area is important for function. Examples of structures in which extensive surface area is important for function.
A passenger train crosses Stony Creek Bridge in the Rocky Mountains in 1878. Railroads were importan A passenger train crosses Stony Creek Bridge in the Rocky Mountains in 1878. Railroads were importan
Negative feedback control of a regulated variable. Negative feedback control of a regulated variable.
Relations with China and Russia Relations with China and Russia
Healthy Eating Behaviors and Weight Gain Are Important Considerations during the Third Trimester Healthy Eating Behaviors and Weight Gain Are Important Considerations during the Third Trimester
Video: What Are Carbohydrates? Importance of Carbs & High Carb Food

For a complete list of videos, visit our video library